Terms of Service

Welcome to Vellaro.

Throughout this website, the terms "we," "us," and "our" refer to Vellaro. Vellaro operates this online store and website, including all information, content, features, tools, products, and services made available to you in order to provide a personalized shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide these Services.

These Terms of Service, together with any policies referenced herein, govern your access to and use of our Services. By visiting our website, browsing our store, or purchasing products from us, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, you must not use our Services.

1. Eligibility and Account

By using our Services, you confirm that you are at least the age of majority in your country or region of residence or that you have obtained the necessary consent to allow any minor dependents to use our Services.

You agree to provide accurate, current, and complete information when placing an order or creating an account. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Products

We make every effort to display our products as accurately as possible. However, colors and product appearance may vary depending on your device and display settings.

We reserve the right to modify product descriptions, prices, availability, or discontinue products at any time without prior notice.

3. Orders

Submitting an order constitutes an offer to purchase our products. We reserve the right to accept or reject any order at our sole discretion.

Orders are only accepted after payment has been successfully authorized and processed.

Please review your order carefully before completing your purchase, as cancellation requests may not be possible after your order has been confirmed.

Returns and exchanges are governed by our Refund Policy.

4. Pricing and Payments

All prices displayed on our website are subject to change without notice.

Prices do not include applicable taxes, customs duties, import fees, or shipping charges unless otherwise stated.

By placing an order, you represent that your payment information is accurate and that you are authorized to use the selected payment method.

5. Shipping and Delivery

Delivery times shown on our website are estimates only and are not guaranteed.

We are not responsible for shipping delays caused by carriers, customs authorities, weather conditions, or other events beyond our control.

Risk of loss transfers to the customer once the order has been handed over to the shipping carrier.

6. Intellectual Property

All content available on this website—including text, graphics, images, logos, videos, product descriptions, trademarks, and other materials—is the property of Vellaro or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, or exploit any content from this website without our prior written permission.

7. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or services provided by third parties.

8. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Customer Feedback

If you submit reviews, comments, suggestions, or other feedback, you grant Vellaro a worldwide, royalty-free, perpetual license to use, reproduce, modify, and publish that content for business purposes.

10. Errors and Inaccuracies

Occasionally, our website may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping costs, or availability.

We reserve the right to correct such errors and update information at any time without prior notice.

11. Prohibited Uses

You agree not to use our Services for any unlawful purpose or to violate any applicable laws or regulations.

You must not attempt to interfere with the operation or security of our website or use automated tools to access our Services without authorization.

12. Disclaimer

Our Services and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, except where required by applicable law.

13. Limitation of Liability

To the fullest extent permitted by law, Vellaro shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products.

14. Indemnification

You agree to indemnify and hold harmless Vellaro, its affiliates, employees, partners, and service providers from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of our Services.